Booking conditions

If you want to book an apartment in Chisinau, you should follow these steps: 

- choose the apartment you like on our website

- make a reservation online - enter your period of stay and your contact details, we will confirm the availability by e-mail or offer you alternatives with the same conditions. OR send your request for the apartment here: info@homeservice.md . OR call us: +373 60211122. 

- if your apartment is available for booking, we need a prepayment from you in order to confirm it. The amount of prepayment is equal to the price for 1 night. 

- please let us know about the time of your arrival. Normally the check-in time is after 14-00 and the check-out is before 12-00. If the apartment is free in the morning, we will arrange check-in for you without extra payments. If your check-out time is later then 12-00, you should pay 5 Euro extra for every hour, but not later then 18-00. If you need to stay later, you have to pay for one more night. 

- at the day of your arrival, you will be met in front of the house by our manager, he will give you the key from the apartment and explain how to connect TV, air conditioner, WI-FI, etc. At the moment you take the key, you need to pay for the whole period of your stay. Please be informed that in case of your early departure from the apartment, money for the remained period of the residence will not be returned. Cancellation on or before your arrival: Please note, if cancelled, the price of the first night will not be refunded.