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Terms of Use

1. TERMS OF USE OF THE SITE WWW.HOMESERVICE.MD 
1.1 The site www.HOMESERVICE.md (Site) is used by individuals and legal entities to receive the services provided by ”Lis Auto Grup” S.R.L. 
Using the Site means acceptance of the terms and conditions of ”Lis Auto Grup” S.R.L. , an office located in Chisinau, 5 Negruzzi Blvd, e-mail info@homeservice.md.

1.2 HHOMESERVICE reserves the right to refuse access to some or all of the functions of the HOMESERVICE website and to limit the processing of the order if there is a suspicion of fraud by users of the HOMESERVICE online store or if they behave in a way that is detrimental to the interests of HOMESERVICE, but also and in case of technical errors when placing / processing orders. User fraudulent actions are aimed, in particular, at: placing orders based on false information / identifiers or on accounts other than the user's personal data, etc.

1.3 The content of this document is intended to inform customers / potential customers in advance about the rights and obligations that apply to them when using the Site and / or purchasing services. HOMESERVICE reserves the right to restrict access to some users in part or all of the functions of the site.

1.4 Thus, using the Site, you have the opportunity to learn about the offers of HOMESERVICE.
HOMESERVICE reserves the right to request documents necessary to process your order, such as: an identity card (for individuals) or a certificate of registration (for legal entities).

2. OWNERSHIP OF THE INFORMATION PRESENTED AT THE SITE WWW.HOMESERVICE.MD 
2.1 HOMESERVICE is the owner of the information provided on the site.

3. PERSONAL DATA PROTECTION
3.1 Acquisition of the services provided by HOMESERVICE implies fulfillment of all registration formalities required in this process. Having gone through the process of purchasing services through the Site, you expressly agree to provide the following personal data: name (s), email address, phone number, IDNO, serial number and identity document.

3.2 HOMESERVICE ensures, in accordance with the law, confidentiality of the Client’s personal data and respect for his right to protect confidentiality regarding the processing of Client’s personal data. In this regard, please note that the Site uses security measures against loss, alteration or misuse of information that is under our control.

3.3 Providing the requested data is mandatory. Failure to provide data will result in the inability to complete an online order, the conclusion of a remote contract and, therefore, in the inability to provide the ordered services.

3.4 Online Payments. In the case of payments made by card, commercialization is carried out using online payment solutions offered by CB MAIB (WWW.MAIB.MD), which guarantees the security of information systems. Information on bank card data (card type, card number, expiration date, CVV). etc. will not be transferred or stored on the servers of LIS AUTO GRUP SRL. HOMESERVICE does not have access to map data. In the case of the 3D Secure system for payment with Visa or MasterCard cards, the data related to your card is entered directly into the Visa or MasterCard systems, and if your card was issued by a bank certified in 3D Secure, the transaction is authorized only after your authentication in this system - entering a secret code / password known only to you, similar to the PIN code in transactions from an ATM.

4. To purchase and use the services offered by the Site, you must go through the following steps: 

1 ‐ FILLING APPLICATION FOR RESERVATION FOR AN APARTMENT/CAR
2 ‐ RECEIVING ON E-MAIL OF CONFIRMATION OF AVAILABILITY OF THE CHOSEN APARTMENT/CAR OR AN ALTERNATIVE OPTION
3 - IMPLEMENTATION OF PAYMENT (IN AMOUNT, EQUAL COST OF 1 DAY OF RENT)
4 – GETTING A VOUCHER-CONFIRMATION ON E-MAIL..

All payments are made in Moldovan Lei (MDL). In case the transaction currency differs from the payers currency, the transaction amount is recalculated in accordance with the exchange rate in the operations of calculating the card of the bank serving the online payment system.
Prior to the execution of orders, HOMESERVICE reserves the right to verify orders by contacting customers by phone or email.
HOMESERVICE reserves the right to request documents necessary to process your order, such as: an identity card (for individuals) or a certificate of registration (for legal entities).
4.1. RETURN/REFUND POLICY:

The payer cannot demand a refund of the transferred money in case of cancellation of the reservation on his own initiative.

5. CORRESPONDENCE BETWEEN PARTIES 
Documents relating to the distance selling process will be sent from the following contact addresses: - Email: info@homeservice.md

6. DISPUTES
6.1 Any misunderstandings regarding the use of the HOMESERVICE Online Store will be resolved between the parties by mutual agreement. If such a decision is not possible, the dispute may be referred by the Client for resolution to the competent authorities.

For additional information check our Contract RESERVATION FOR AN APARTMENT si Contract RESERVATION FOR CAR